Support

Email [email protected] about any of our products: questions, bug reports, refund requests (see Refunds), or problems with a marketplace listing.

What to include

• Which product, and its version if you know it.
• What you did, what you expected, and what happened instead.
• For a purchase: where you bought it (for example JetBrains Marketplace, Apify Store or this website) and the date, and for a purchase on this website the receipt email you received after paying. Please don't send card numbers or passwords.
• Only attach files you are allowed to share. Remove anything confidential or personal that we don't need to see.

Who answers

Support email goes straight to the owner, who reads and answers it personally.

We aim to reply within two business days (Australian time).

What we don't do

• We don't send marketing email or add you to mailing lists. We only write to you in reply to your message.
• We don't take custom-development work through this address.

If you bought through a marketplace, you can also use that marketplace's own messaging or review features.